Party Planner's Guide: 50 Questions Answered by Wow Inflatables
Planning the perfect party can be a lot of fun, but it also comes with a lot of questions. As the top provider of bounce house rentals and party rentals in the Forsyth, GA area, we at Wow Inflatables get asked everything from "how much space do I need?" to "what happens if it rains?".
We’ve compiled a list of the 50 most common questions to help make your event planning seamless. From booking to safety, consider this your ultimate guide to renting inflatables.
Booking & General Questions
1. What types of rentals do you offer? We offer a huge selection of party rentals, including bounce houses, water slides, obstacle courses, interactive games, and even concession machines like popcorn and cotton candy makers.
2. How do I book a rental? The easiest way to book is right on our website, www.wowjumpparty.com. You can check availability and reserve your inflatable 24/7. You can also give us a call at 678-379-9691.
3. When should I book? We recommend booking as early as possible, especially for weekend events during our busy season (April to October).
4. Is a deposit required? Yes, a non-refundable deposit is required to secure your reservation.
5. What payment methods do you accept? We accept all major credit cards and cash.
6. Do you deliver to my area? We primarily serve Forsyth, Macon, Warner Robins, Perry, Centerville, Bonaire, Jackson, Barnesville, Griffin, Locust Grove, McDonough, Stockbridge, Hampton, Fayetteville, Peachtree City, Senoia, Sharpsburg, Newnan GA, and the surrounding counties. Our website will confirm if we deliver to your zip code.
7. Can I rent for a park party? Yes, but you must first get permission from the park. They often require a permit and proof of insurance, which we can provide.
8. Can I cancel my reservation? Yes. Please see our cancellation policy on our website for details.
9. What if I need to change my event date? We will do our best to accommodate date changes based on availability.
10. Are your rentals clean and sanitized? Absolutely. We thoroughly clean and sanitize every inflatable rental after each use.
Delivery & Setup Questions
11. Is delivery included? Yes, delivery, setup, and takedown are included in the price for our standard service area.
12. How much space is needed? You’ll need at least 5 feet of extra space on all sides of the inflatable. Specific dimensions are on each product page.
13. What surfaces can you set up on? We can set up on grass, asphalt, or concrete. We cannot set up on sand, rocks, or anything that could damage the unit.
14. Do you need a power source? Yes, we require a standard 110-volt electrical outlet on a dedicated circuit within 50 feet.
15. What if I don't have a power outlet? No problem! We have generators available to rent.
16. How long does setup take? Setup usually takes 15-20 minutes.
17. How long is the rental period? Our standard rental period is up to 6 hours. Overnight and multi-day rentals are also an option.
18. What time will you deliver and pick up? We will contact you 1-2 days before your event to confirm a delivery and pickup window.
19. Do I need to be present? Yes, an adult must be present to sign the rental agreement and go over the safety rules.
20. Can I move the inflatable? No, for safety reasons, you should never move the inflatable once it has been set up by our team.
Safety & Operation Questions
21. Are your inflatables safe? Yes, our inflatable rentals are commercial-grade, inspected regularly, and set up with safety as our top priority.
22. Do I need to supervise the inflatable? Yes, an adult must always supervise the inflatable to ensure everyone's safety.
23. Are the safety rules posted? Yes, safety rules are posted on every inflatable unit.
24. What’s the maximum number of kids allowed? This depends on the size of the unit. The general rule is to group kids by similar size and age to prevent injuries.
25. Are there age or weight restrictions? Yes, each rental unit has specific weight and height limits.
26. What if the weather is bad? We won’t set up in bad weather (high winds, heavy rain, or lightning). We'll work with you to reschedule or cancel.
27. What if it starts to rain during the party? Turn off the blower immediately and have everyone exit the inflatable. You can resume use once the weather passes.
28. Can I use a water slide dry? Some of our water slide rentals can be used dry. This option is noted on our website.
29. Can you set up a water slide on a paved surface? Yes, but a special ground tarp is used to protect the unit.
30. What if the inflatable starts to deflate? First, check if the power cord is disconnected or if a circuit breaker has tripped. If the problem continues, call us immediately at 678-379-9691.
Event Planning & Selection
31. What’s the best inflatable for a toddler party? We have specific inflatables and small bounce houses designed for younger children.
32. Do you have themed bounce houses? Yes! We have a great selection of themed bounce house rentals to match any party theme.
33. What's the difference between a bounce house and a combo unit? A bounce house is a simple jumping area, while a combo unit includes additional features like a slide or basketball hoop.
34. How do I choose the right size? Consider the number of guests and the size of your yard. Our website provides detailed dimensions to help you decide.
35. Do you offer multi-unit discounts? Contact us directly for special pricing on multi-unit rentals.
36. What's a great rental for a school event? Our large obstacle courses, interactive games, or multiple inflatables are perfect for keeping a crowd entertained.
37. Do you rent concessions? Yes, we offer popcorn, cotton candy, and snow cone machine rentals.
38. Do you provide staff to supervise? We provide the rental, but the customer is responsible for supervision. For large events, we can sometimes provide an attendant for an additional fee.
39. Do I need to provide anything for a water slide? You will need to provide a garden hose that can reach the setup area.
40. Do you have rentals for adults? Yes! Our obstacle courses, interactive games, and dunk tanks are a huge hit at adult parties and corporate events.
More Info & Contact
41. Is your website secure for payments? Yes, our website uses a secure, encrypted system.
42. Do I need to sign a contract? Yes, a rental agreement and liability waiver must be signed before setup.
43. Are you licensed and insured? Yes, we are a fully licensed and insured party rental business.
44. What's the best way to contact you? You can reach us by phone at 678-379-9691 or via our website's contact form.
45. Can I pick up the inflatable myself? No, for safety and insurance purposes, our trained staff must deliver and set up all inflatable rentals.
46. Is there a cleaning fee? A cleaning fee may be charged if the inflatable is returned with excessive mud or debris.
47. Can I leave the inflatable up overnight? Yes, we offer an overnight rental option for an additional fee.
48. What are your hours of operation? Our office hours are 8 AM to 8 PM, Monday through Sunday, but our website is always open!
49. What are your phone number and website? Call us at 678-379-9691 or visit us at www.wowjumpparty.com.
50. Can I get a quote? You can get an instant quote on our website by selecting a rental and entering your event details!
Ready to get your party started? Check out our full inventory online or give us a call with any other questions you may have. We look forward to helping you make your next event a huge success!